MHA Debuts Telehealth Initiative

The Mental Health Association of Westchester is pleased to announce the debut of Telehealth, a groundbreaking behavioral health service that enables clients to meet with the agency’s psychiatrists via two-way, real-time interactive audio and video equipment.

Featuring HIPAA-compliant computer and web cam configurations, Telehealth stations are located in MHA’s White Plains, Yonkers and Mount Kisco clinics and offer improved access to care for clients who are in crisis situations and those who engage in clinical walk-in services. 

This new service will also limit travel time for doctors and increase the number of people they are able to meet with and support. The launch follows nearly a year of strategic planning and implementation on behalf of MHA, the first Office of Mental Health-licensed agency in Westchester County to introduce a non-hospital, community-based Telehealth program.

“We are thrilled to introduce Telehealth to our clinical support offerings,” said MHA CEO Charlotte Östman, LCSW-R. “In addition to its immediate benefits for our clients and staff, this exciting initiative will be of assistance to our community partners who may call on us for a consult. We foresee Telehealth to be a real game-changer for individuals who live in rural parts of our state and do not have quick access to behavioral health support. We look forward to being able to better serve not only those right here in Westchester, but our neighbors in surrounding counties and beyond.”

MHA’s Telehealth service officially debuted on Friday, July 21 with a client receiving services in the Mount Kisco clinic from a psychiatrist in the White Plains clinic. Telehealth will also be available as part of Nuestro Futuro, MHA’s bilingual and bicultural support.